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Whiskey House Launches Customer Portal 2.0, Giving Barrel Owners a Live, 3D View of Their Whiskey
Major upgrade to the company's proprietary customer platform provides unprecedented, secure access to information about every aspect of production and inventory
ELIZABETHTOWN, Ky. , Nov. 2, 2026 /PRNewswire/ -- Whiskey House of Kentucky, the most advanced distillery in the United States, announced the launch of its Customer Portal 2.0, a major upgrade to the secure platform that gives its distilling and brand customers full traceability of every aspect of production. This improvement allows customers to better track inventory, production, storage, and barrel movement in real time — without a phone call, spreadsheet, or support ticket — and, for the first time, walk a photorealistic 3D model of the rickhouse where their whiskey rests. The upgrade reflects the company's commitment to transparency, technical excellence, and a customer-first approach to custom whiskey production.
The centerpiece of Customer Portal 2.0 is a 3D warehouse viewer allowing customers to open a true-to-life model of their rickhouse, filter by lot or schedule order, see the matching barrels, and retrieve all the production information by selecting an individual barrel. Access to this type of information not only gives customers peace of mind that their inventory is secure and in the right place, but it also provides critical data to help tell deeper, richer stories about their brands.
Source: PR Newswire Spirits Desk / PR Newswire. Photo credit: PR Newswire Spirits Desk.